We'd Love to Hear From You
Whether you have a question about one of our products, need help choosing a meaningful gift, would like to create a custom ribbon embroidery design together with Lotus Vietnam, or simply want to say hello, we'd be delighted to hear from you.
Every message is personally answered by our small team in Ho Chi Minh City, Vietnam. We believe every conversation matters, and we're always happy to help.
Why Customers Contact Us Most
• Product recommendations
• Custom ribbon embroidery design
• Personalized gifts
• Order updates
• Shipping information
• Wholesale & business inquiries
• Product care instructions
Contact Information
(Response within 24 hours)
Business Hours
Monday – Saturday
9:00 AM – 6:00 PM (GMT+7)
We usually reply much sooner.
Visit Our Workshop
If you ever have the opportunity to visit Ho Chi Minh City, Vietnam, you're always welcome to stop by Lotus Vietnam.
We would love to meet you, share our passion for ribbon embroidery, and show you how each piece is handcrafted. Every visitor receives a small handmade gift from us as a warm thank you.
Looking for Something Truly Personal?
Sometimes you don't need exactly what's available in our collection.
You may simply want a piece that matches your outfit, reflects your personality, celebrates a special occasion, or becomes a meaningful gift.
We'd be happy to design it together with Lotus Vietnam.
Share your ideas, favorite colors, preferred embroidery style, or the purpose of your piece, and we'll work closely with you to create something that is both beautiful and practical while staying true to our ribbon embroidery craftsmanship.
Send Us a Message
Please fill out the contact form below.
We'll get back to you as soon as possible and help you with any questions, custom requests, or order support.
Thank You
Thank you for supporting handmade craftsmanship.
Every conversation begins with a simple message, and we'd love to hear yours.
Lotus Vietnam